When purchasing multiday ski passes and selected day ski tickets in the Ski amadé online ticket shop, you have the option to add a cancellation guarantee to your ticket. Cancellation of ski passes is only possible if a cancellation guarantee has been booked in addition to the pass. The cancellation guarantee costs € 3.00 per day and per ski pass.
The entire ski pass can be cancelled up to 2 days before the start of its validity without providing any reason (e.g. if the ticket is valid from Saturday, the cancellation guarantee can be requested until Wednesday, 11:59 PM). Partial refunds for individual days for multiday tickets are excluded from cancellation.
A cancellation request can be made by e-mail to skiticket@skiamade.com, stating the order number and the name under which the order was placed. A subsequent booking of the cancellation guarantee after completion of the order is not possible.